Luminary Lab INC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and inquire about our residential remodeling services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
We collect information you provide directly to us, including:
Name and contact information (email address, phone number)
Property address and project details
Budget range and project timeline preferences
Any other information you choose to include in your messages or form submissions
We also automatically collect certain technical data when you visit our Site, including IP address, browser type, pages visited, and time spent on pages. This data is collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide remodeling estimates
Communicate with you about your project and our services
Send project updates and relevant service information
Improve our website and the quality of our services
Comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
Project Subcontractors: Licensed subcontractors directly involved in your approved remodeling project
Service Providers: Vendors who assist our business operations (e.g., website hosting, email services) under confidentiality obligations
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Project-related information may be retained for up to 7 years for warranty and legal purposes.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security of your data.
6. Your Rights
Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
For privacy-related questions or to exercise your data rights:
Luminary Lab INC, 936 Lavender Place, Brighton, CO 80604
Phone: (303) 555-0180
Email: info@luminarylabinc.com
Cookie Policy
Last Updated: January 1, 2025
This Cookie Policy explains how Luminary Lab INC uses cookies and similar tracking technologies when you visit our website at luminarylabinc.com.
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, making your next visit easier and the Site more useful to you.
Types of Cookies We Use
Essential Cookies: Required for the website to function correctly. These cannot be disabled as they are necessary for basic site operations, such as remembering your cookie preferences.
Analytics Cookies: Help us understand how visitors interact with our website, including which pages are most visited and how users navigate the Site. We may use Google Analytics or similar services. This data is aggregated and anonymous.
Preference Cookies: Allow the Site to remember choices you make (such as language or region) to provide a more personalized experience.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notification when a cookie is set. Please note that disabling certain cookies may affect the functionality of our Site.
Common browser cookie management guides:
Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions
Third-Party Cookies
We may use third-party services that place their own cookies on our Site, such as Google Analytics. These third parties have their own privacy policies governing the use of such cookies.
Your Consent
By clicking "Accept All" on our cookie banner, you consent to our use of cookies as described in this policy. You may withdraw consent at any time by adjusting your browser settings and clearing existing cookies.
California Consumer Privacy Act (CCPA) Notice
Last Updated: January 1, 2025
This notice applies to California residents and is provided in accordance with the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA).
Your California Privacy Rights
As a California resident, you have the following rights regarding your personal information:
Right to Know: You have the right to request that we disclose what personal information we have collected about you over the past 12 months, the purposes for which it was collected, the categories of third parties with whom we share it, and whether it was sold or disclosed for a business purpose.
Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale: We do not sell personal information. If this practice changes, we will update this notice and provide a "Do Not Sell or Share My Personal Information" link on our homepage.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Categories of Personal Information Collected
Identifiers (name, email address, phone number, postal address)
Commercial information (service interests, project budget, project details)
Internet or other electronic network activity (website usage data, pages visited)
This information is collected and used for the purpose of providing residential remodeling estimates and services, communicating about projects, and improving our business operations.
How to Exercise Your Rights
To submit a request to exercise your California privacy rights, contact us by:
Email: info@luminarylabinc.com (subject: "California Privacy Rights Request")
Phone: (303) 555-0180
Mail: 936 Lavender Place, Brighton, CO 80604
We will respond to verifiable consumer requests within 45 days of receipt as required by the CCPA. We may need to verify your identity before processing your request.
Website Disclaimer
Last Updated: January 1, 2025
The information provided on this website (luminarylabinc.com) is for general informational purposes only. While Luminary Lab INC strives to keep the content accurate, current, and complete, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the Site for any purpose.
Estimates and Pricing
Pricing ranges shown on this website (e.g., "From $15,000") represent general starting investment levels based on typical project scopes in the Denver Metro area. Actual project costs will depend on your specific scope of work, chosen materials, existing structural conditions, permit requirements, and other factors that can only be determined through an in-home consultation. No content on this website constitutes a binding quote, bid, or contract for services.
Project Timelines
Timeline estimates referenced on this website are approximate and are provided for general planning purposes only. Actual project timelines are subject to change based on material lead times and availability, weather conditions, permitting and inspection schedules, changes in project scope, and unforeseen site conditions. All timeline commitments are made in writing in your project Contract.
Photography and Project Images
Photographs and images on this website may include stock imagery or images from completed projects. All project photos represent genuine work completed by Luminary Lab INC unless otherwise indicated. Stock images are used for illustrative purposes only.
Professional and Legal Advice
Nothing on this website constitutes professional engineering, architectural, structural, legal, or financial advice. For decisions involving structural changes to your property, zoning and permitting questions, or financial planning related to home improvement projects, we recommend consulting with appropriately licensed professionals.
Testimonials
Client testimonials displayed on this website reflect the genuine experiences of real clients. Individual results may vary. Testimonials do not guarantee that all clients will experience the same level of satisfaction or results.
External Links
This website may contain links to external websites. These links are provided for your convenience and information only. Luminary Lab INC is not responsible for the content, accuracy, or privacy practices of any external sites and does not endorse those websites.
Limitation of Liability
In no event will Luminary Lab INC be liable for any loss or damage, including without limitation indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or reliance on any information presented here.
Accuracy of Information
We attempt to ensure that information on this website is current and accurate. However, information may change without notice. If you identify any inaccuracy, please contact us at info@luminarylabinc.com so we may correct it promptly.